Workforce Scheduling And Strategic Business Plan
Wikis for Learning and Collaboration
A wiki is a collaborative web site that collects and organizes content, created and revised by its users. The most well-known example is Wikipedia. Wikis are a way to grow a knowledge base around a particular content area, be it best practices in a particular field or how to use a specific piece of hardware/software. A hallmark of Web 2.0 is that it improves as more people use it and this approach underlies wiki-based learning. It is based on the idea that within any enterprise, a great deal of knowledge exists among the members. Sharing this knowledge and information can raise the organization’s intelligence level, be it a university, an association, a corporation or club.
Wiki Assignment Details:
Different kinds of environments need different scheduling techniques. A high-volume environment is typically done through line design and balancing. A low-volume environment typically involves the use of priority rules. In addition, scheduling executes a company’s strategic business plan to include:
Accounting relies on schedule information and completion of customer orders to develop revenue projections
Marketing focuses on competitive advantage with effectiveness measurements for lead times, flow time, deliveries
Information Systems maintains databases, routings and processing times
Operations is concerned with priorities and providing customer service
Wiki Topic & Detail Instructions
Each student will create a new Wiki entry from peer-reviewed articles that pertain to this week’s assigned reading: chapter 15 Workforce Scheduling & Strategic Business Plan.
Conduct your own research and ensure to focus on selecting a high volume or low-volume organization of your choice. Explain their scheduling techniques in relation to the above four strategic business plans.
Apply Level 2 and 3 headings to capture the themes
Support your ideas and research with at least three (3) outside sources within the last five years.
Provide a substantive comment(s) on an existing Wiki entry posted by at least (two other classmates). You should have a total of three (3) Wiki posts – one Initial and two response to your peers.